Shipping policy

Last Updated: 02-09-2025

At JBB Nail'D It, we are committed to delivering your orders quickly, securely, and reliably. Please read the details of our shipping policy carefully to understand how we process and deliver orders.

1. Shipping Coverage

  • We currently ship exclusively within the United States.
  • We do not offer international shipping at this time.
  • Orders placed with a shipping address outside of the U.S. will unfortunately be canceled and refunded.

2. Processing Time

  • All orders are processed within 2–3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a shipping confirmation email with tracking details.
  • During peak seasons, sales, or holidays, processing may take slightly longer.

3. Shipping Methods & Delivery Times

We work with trusted carriers such as USPS, UPS, and FedEx to ensure fast and safe delivery. Estimated delivery times:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 3–4 business days (additional cost applies)
  • Priority Shipping: 2–3 business days (available in select areas)

⚠️ Please note: These are estimated delivery times. Actual delivery may vary due to weather, carrier delays, or other unforeseen circumstances.

4. Shipping Rates

  • Shipping costs are calculated at checkout based on your delivery address, chosen shipping method, and order weight.
  • Occasionally, we may offer free shipping promotions on qualifying orders.

5. Tracking & Notifications

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.
  • You can track your package directly via the carrier’s website.
  • If you do not receive a tracking email within 3 business days, please check your spam folder or contact us at products@jbbnaildit.com.

6. Delivery Issues & Lost Packages

  • Incorrect Address: Customers are responsible for ensuring that all shipping details are accurate and complete at checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping fees, and we cannot guarantee re-delivery until those fees are paid.
  • Lost or Stolen Packages: Once an order has been marked “Delivered” by the shipping carrier, JBB Nail'D It is not responsible for lost, misplaced, or stolen packages. Please check with neighbors, building management, or your local post office before reaching out to the carrier.
  • Delayed Deliveries: While we strive to ensure timely delivery, external factors such as weather conditions, carrier delays, or unforeseen events may impact delivery times. We cannot be held liable for these delays.
  • Packages Lost in Transit: If your order is lost in transit (tracking does not show “Delivered”), please contact us. We will work with the carrier to initiate an investigation and assist in filing a claim.

7. Order Changes & Address Updates

  • Orders cannot be changed once they are shipped.
  • Customers are responsible for providing the correct shipping address at checkout.
  • If an order is returned due to an incorrect or incomplete address, the customer will be responsible for re-shipping costs.

8. Delays & Force Majeure Events

While we strive for timely deliveries, certain events may cause unavoidable delays, including:

  • Severe weather conditions
  • Natural disasters
  • Carrier delays
  • Holidays and peak shopping seasons

In such cases, we cannot guarantee delivery times but will make every effort to keep you informed.

9. Returns & Exchanges Related to Shipping

For returns, refunds, or exchanges, please refer to our Return & Refund Policy.
Shipping costs (unless due to our error) are typically non-refundable.

10. Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: products@jbbnaildit.com